Guarantee Terms
Welcome to Shop Best Bass Fishing LLC. At Shop Best Bass Fishing, we stand behind every lure we sell. Our goal is simple: you receive high-quality bass fishing products that perform as expected, and if they don't, we make it right.
Our Product Guarantee
All products sold by Shop Best Bass Fishing LLC are covered by our satisfaction guarantee.
- If you are not completely satisfied with your purchase for any reason, you may return it within 30 days of the delivery date for a full refund or exchange (see Return Policy below).
- Manufacturing defects in materials or workmanship are covered for 12 months from the date of purchase (see warranty section).
30-Day Satisfaction Guarantee / Return Policy
You may return most unused items in their original packaging within 30 days of delivery for a full refund of the product price (shipping costs are non-refundable unless the return is due to our error or a defective item).
Conditions for returns:
- Item must be unused, undamaged, and in the original packaging with all tags and accessories
- Proof of purchase or order number is required
- Custom, personalized, or clearance items marked Final Sale are not eligible for return unless defective
How to start a return:
- Contact us at contact@shopbestbassfishing.com or through your account order page
- Provide your order number and reason for return
- We will issue a Return Merchandise Authorization (RMA) and shipping instructions
- Once we receive and inspect the item, we will process your refund or exchange within 5–7 business days
12-Month Limited Warranty Against Defects
We warrant that our products will be free from defects in materials and workmanship under normal fishing use for 12 months from the date of purchase.
What is covered:
- Manufacturing defects (e.g., cracked body, defective hardware, paint issues that appear under normal use, internal weight/rattle failures on lipless crankbaits, joint or tail issues on swimbaits)
What is not covered:
- Normal wear and tear from fishing (scratches, tooth marks, broken hooks from fish, faded paint from UV/sun exposure, etc.)
- Lost or stolen items
- Products purchased from unauthorized sellers
How to claim warranty service:
- Email contact@shopbestbassfishing.com with your order number, photos of the defect, and a brief description
- We will evaluate the claim and, if approved, offer a replacement of the same or similar item, store credit, or refund at our discretion
Shipping Damage
If your order arrives damaged, contact us within 7 days of delivery with photos of the packaging and the damaged item. We will replace the item or issue a refund at no cost to you.
Contact Us
Business Name: Shop Best Bass Fishing LLC
EIN: 42-4239533
Phone: +1(240) 244-5766
Email: contact@shopbestbassfishing.com
Website: www.shopbestbassfishing.com
Address: 8110 Turner St, Fort Washington, MD 20744, United States.