Refund policy

Refund & Return Policy

Thank you for shopping at Shop Best Bass Fishing LLC. We want you to be completely satisfied with your tackle purchase. Because fishing gear — especially hard lures, swimbaits, and lipless crankbaits — can be exposed to harsh conditions, we have established the following policy to ensure a smooth return process for everyone.

30-Day Return Window

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return:

  • Items must be unused, untied, and in their original packaging
  • Items must be in the same condition that you received them
  • You will need the receipt or proof of purchase

Damaged, Defective, or Incorrect Items

Please inspect your order upon arrival. If an item is defective, damaged in transit, or if you received the wrong lure, please contact us immediately at contact@shopbestbassfishing.com with:

  • Your order number
  • Clear photos of the defective or incorrect item

Once verified, we will arrange a free replacement or issue a full refund at no extra cost to you.

How to Initiate a Return

  • Contact our support team at contact@shopbestbassfishing.com with your order number and the reason for return
  • If your return is accepted, we will send you instructions on how and where to send your package
  • Items sent back to us without first requesting a return will not be accepted

Return Shipping & Fees

  • Customer Responsibility: Buyers are responsible for return shipping costs unless the return is due to our error (e.g., defective or incorrect item sent)
  • We strongly recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item

Refunds

  • Inspection: Once we receive and inspect your returned item, we will notify you whether the refund was approved or rejected
  • Processing: If approved, your refund will be processed automatically back to your original payment method within 5–10 business days
  • Bank delays: Please remember it can take some time for your bank or credit card company to process and post the refund to your account

Non-Returnable Items

  • Clearance, final sale, or gift card purchases
  • Gear damaged by snagging, improper knotting, or general misuse on the water

Contact Us

Business Name: Shop Best Bass Fishing LLC

EIN: 42-4239533

Phone: +1(240) 244-5766

Email: contact@shopbestbassfishing.com

Website: www.shopbestbassfishing.com

Address: 8110 Turner St, Fort Washington, MD 20744, United States.